Tiruchirappalli has been tagged as the capital of service sector with the highest concentration of call centers and IT/ITES companies. The industry employs around 100,000 people and is said to be growing at a rate of 10-15% annually. It would not be surprising if one year from now, more than 50% of Tiruchirappalli’s service sector workforce will comprise females, which creates an exponential demand for call center support staff, especially women.
